Terms of service

OVERVIEW

This website is operated by Veloura. Throughout the site, the terms “we,” “us,” and “our” refer to Veloura. Veloura offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, then you may not access the site or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the site after any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any unlawful purpose or violate any laws in your jurisdiction.

You must not transmit any destructive code such as viruses or worms. A breach of these Terms will result in an immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. All material is provided for general information only and should not be solely relied upon. It is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any such changes or discontinuations.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities. All returns or exchanges are subject to our Refund Policy.

We’ve done our best to accurately display product images and colors, but we can’t guarantee your monitor displays them correctly.

We reserve the right to limit sales and quantities and to discontinue any product at any time.

We do not guarantee that the quality of any product or service will meet your expectations or that any errors will be corrected.

SECTION 6 – BILLING & ACCOUNT ACCURACY

We reserve the right to refuse or limit any order at our discretion. If changes are made, we may attempt to notify you using the email or phone number provided at checkout.

You agree to provide accurate and current billing and account information. For more details, refer to our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools "as is" without warranties. Use of such tools is entirely at your own risk.

New features or services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some site content may include third-party materials. We are not responsible for third-party content, websites, or services and assume no liability for any harm or damages related to them.

Review third-party terms carefully before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit content (comments, suggestions, etc.), you agree we may use it without restriction or compensation.

We are not obligated to maintain comments in confidence or respond to them. We reserve the right to remove any content we deem unlawful, offensive, or in violation of these Terms.

You agree not to post anything that infringes on rights or is false, obscene, or malicious.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We may occasionally display errors in product descriptions, pricing, promotions, or availability. We reserve the right to correct them and to cancel orders affected by such errors at any time.

SECTION 12 – PROHIBITED USES

You may not use the site or its content for unlawful or prohibited activities, including (but not limited to): violating intellectual property rights, spreading malware, harassing others, or attempting to interfere with the security of the site.

Violation of these rules may result in termination of your access to the Service.

SECTION 13 – WARRANTIES DISCLAIMER & LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be error-free or uninterrupted.

The Service and products are provided "as is" without warranties of any kind.

Veloura and its affiliates shall not be liable for any damages, losses, or claims arising from the use of the Service or products, even if advised of the possibility.

Some jurisdictions may not allow such exclusions, in which case our liability is limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Veloura and its affiliates from any claims or demands made by third parties due to your breach of these Terms or violation of law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the rest will remain in full effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. You may terminate by ceasing to use our site. We may terminate access if we believe you have violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any posted policies, constitute the entire agreement between you and Veloura, superseding any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Canada.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the latest version of these Terms on this page. We may update these Terms at any time by posting changes here. Your continued use of the site implies acceptance of those changes.



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SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.


You must have a wireless device of your own, be capable of two-way

SECTION 20 – CONTACT INFORMATION

For questions about these Terms, contact us at:
support@velourawellness.com